High patient satisfaction is vital for any facility to succeed. Having quality care and dedicated staff certainly contributes to patients feeling satisfied. However, it is important to look for unique ways to spark happiness in your residents. Implement these easy and fun activities in your facility to increase patient satisfaction higher than its ever been.
1. Therapy Dogs
Dogs really are man’s best friend. Sometimes dogs can offer a certain type of therapy that humans can’t provide. In fact, therapy dogs have been proven to have a therapeutic effect. Hosting a group of therapy dogs can offer patients a break in between family visits and medical attention. There are many different services available for healthcare facilities.
2. Weekly TV Viewings
Give your patients something to look forward to every week. Pick a TV show that is widely popular among patients and host a viewing party every week. Your patients can discuss the show amongst each other and with staff. Make residents feel as if they are back at home on the sofa watching their favorite show.
3. Skill Building Classes
Rekindle your patients’ love for certain hobbies, or spark a new interest. From gardening to music to cooking, there are tons of hobbies that will get patients up and actively thinking. Skill builders are a great way to build patient self-motivation and satisfaction.
4. Create a Dialog
When census is high, it can be hard to connect with every single patient. An easy way to get to know your residents is to implement a dialog activity. Pass out sheets of paper that prompt certain discussion topics such as:
o What are three fun facts about you?
o Where did you grow up?
o Draw a picture of your family tree.
Encourage your patients to participate, and share their responses with other residents, their family, and the nursing staff.
Create an opportunity for patients to bond with their friends and family! Bring in a backdrop and props, and delegate and employee to take photos. Patients smile and make silly faces with their loved ones. As a result, the pictures can be printed and given to everyone in the pictures, as well as posted around your facility.
6. Spin to Win
Establish a sense of excitement in your facility. Patients can come down to the common area and spin a wheel. Each section on the wheel has a delegated prize. Prizes don’t have to be huge, just a little something to show your patients appreciation. Everybody loves winning free things!